Engage Your Customers with Dynamics 365 CE (Formerly Microsoft CRM)
Add value to every customer interaction and sales opportunity with Tigunia’s dedicated Dynamics 365 CRM and sales implementation, training, and support.
Bring Your Sales, Service, and People Together
Companies of all sizes can benefit from customer relationship management (CRM) software. At Tigunia, our CRM solution of choice is Microsoft Dynamics 365 CE, formerly Microsoft 365 CRM. Flexible and functional, this proven CRM platform brings together all of Microsoft’s customer engagement apps, including sales, marketing, customer service, field service, and customer insights.
Create the Best Customer Experience with Microsoft Dynamics 365 CRM & Sales
At Tigunia, we’re passionate about tailoring tech solutions to match the unique needs of businesses – big or small. We’re pros when it comes to elevating your operations with Dynamics 365 CRM and Sales, our go-to platform that can be fitted like a glove around your sales, marketing, and customer service strategies. With its ability to streamline processes, foster better customer relationships, and deliver invaluable insights, investing in Dynamics 365 CRM means you’ll enjoy increased efficiency, stronger customer loyalty and data-driven decision-making, setting your business up for some serious growth.
Implementation & Consulting
Dynamics 365 CE is a highly customizable CRM solution that requires strategy and guidance when building, testing, and going live. The success of your Dynamics 365 CRM implementation depends on your people, processes, and partner. Tigunia can help you configure Dynamics 365 to fit your business requirements, achieve your project goals, stay on budget, and get your people fully on board so you can start reaping the rewards immediately.
Strategic planning is a critical component of every Dynamics 365 implementation, which is where we happen to excel. We employ the best team of dedicated Dynamics senior developers and project managers to ensure you get the best solution possible – on time and within scope.
Practical Training
No matter how familiar you are with the Microsoft interface, a new business management solution comes with a revised strategy and a new approach to doing business. With a fully stacked team of Dynamics 365 CRM experts, we’re here to help you learn the system, prepare your new processes, and hit the ground running at Go Live.
Organizational change can be hard for employees that know a current system from front to back – but we can make it as painless as possible. We provide hands-on training from our expert resources before every Dynamics 365 CRM implementation to fully adjust and prepare your staff for the new system. We also help you support the long-term evolution of your new system with continuous training and support.
Long-Term Support
It doesn’t matter if your software is fully up-to-date and your employees are expertly trained – software issues happen when you least expect it. We can help you prepare for all situations, from emergencies to technical questions, to minimize business disruption and keep your business operating as usual. With TIgunia by your side, you get guaranteed response times from dedicated resources who know your business, staff, and history.
When the workflow you just built isn’t working the way you want it to, you need answers. Now. Our experienced team understands that time is of the essence and we make your urgency our priority. We are easy to reach, fast to respond and here for you when you need advice. Prevent downtime or delays with a partner who understands your system and business requirements. We provide routine maintenance, technical support, and performance optimization to keep your business running smoothly for your employees and your customers.
Custom Development
The sky is the limit with Dynamics 365 – but it pays to have a partner who knows what they’re doing. Take the months you would spend on customizing your perfect system and cut that in half. With Tigunia, we know the data model like the back of our hand and can help modify Dynamics 365 to your business requirements.
Dynamics 365 is a cloud platform built for growth, just like your business. With customizations and performance enhancements, we can help you continuously improve and extend your software to meet your evolving needs. Our goal to optimize your software and make sure you get the most value from your investment.
How to Select the Right Dynamics 365 Solutions Partner
Here are some expert tips on how to select the most suitable software solutions partner to implement and support your Dynamics 365 Business Central system. We’ve included everything from sample interview questions to recommendations on what to ask a reference!
Download WhitepaperMake Your Customers Top Priority
Your customers and your people are the backbone of your operations and now is your chance to go above and beyond with better visibility, insight, and process efficiencies. Tigunia’s highly experienced team of CRM experts can help you optimize your Dynamics 365 solution to improve sales performance, increase revenue, and deliver the best possible customer service.
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