With Microsoft Dynamics 365 Marketing, you can orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. More than a marketing management application, it is a customer journey orchestration software designed to empower customer experience-focused organizations in B2B and B2C spaces. It enables marketing teams and organizations to foster customer journeys across marketing, sales, commerce, and service. Unlike other solutions, Dynamics 365 Marketing uses data and AI-driven recommendations to personalize moments that matter across the customer journey via a single integrated solution on the Dynamics 365 platform. This helps drive end-to-end experiences across physical and digital channels.