Dynamics 365 Customer Service Brochure

Deliver excellent customer service experience anytime, anywhere. Dynamics 365 Customer Service empowers companies to provide a seamless, end-to-end customer service experience within a single solution built on the Microsoft cloud to deliver consistent, connected support across channels. Get native voice, which includes telephone support for an all-in-one contact center; digital messaging, which features omnichannel engagement across digital messaging channels; and integrated chat support, which provides live chat engagement between customers and agents.