Berridge Manufacturing

Berridge Manufacturing Company (BMC) produces metal roofing for customers across commercial, education, and military sectors — meaning any disruption to operations has real downstream consequences. Despite being a large company, BMC runs a lean IT team, and their security setup was largely piecemeal: minimal alerting, no behavioral baseline, and overall monitoring visibility into less than 5% of network activity.
Traffic was moving through their environment that they simply didn’t know existed.

That blind spot caught up with them. When BMC suffered a security breach, Pinkerton found himself in full emergency mode. With no dedicated security resources and a situation well outside the scope of a lean IT team, he needed an experienced partner immediately, and he knew exactly who to call.

Pinkerton immediately reached out to Tigunia, a partnership built over more than a decade of ERP and back-office infrastructure work together. Tigunia responded immediately, stepping in to help contain the incident, coordinate with the insurance carrier, and work alongside the forensic investigation team to ensure all data was properly documented and preserved. For a lean IT team facing a crisis at full speed, having that experienced support was critical.

Once the immediate emergency was resolved, Tigunia turned to implementing the security foundation BMC had been missing. That meant deploying Foortress MXDR — Tigunia’s fully managed security operations service built on Microsoft’s security stack. BMC migrated from CrowdStrike to Microsoft Defender, integrated Microsoft Sentinel, and connected the full XDR suite across endpoints, identities, email, and cloud workloads. On top of that, Tigunia stood up 24/7 SOC and NOC services, giving BMC continuous monitoring and response coverage without requiring them to hire or build those capabilities internally.

The impact was immediate and measurable. BMC’s network visibility jumped from less than 5% to over 90%, giving Pinkerton a clear, real-time picture of their environment for the first time. More importantly, that visibility is actionable. Foortress MXDR established a behavioral baseline for BMC’s users and systems, so anomalies are flagged and investigated before they have a chance to escalate.

The shift from reactive to proactive has been the most meaningful change. The 24/7 SOC means threats don’t wait for business hours, and neither does the response. In one recent example, the SOC flagged an unusual login attempt from Germany on a standard employee account. Pinkerton was notified immediately, the account was locked, and the password reset, all before any damage was done.

That kind of coverage has given Pinkerton something that no piecemeal security setup ever could: the confidence that his network is being watched, investigated, and defended around the clock.

But for BMC, the results go beyond the metrics. Partnering with Tigunia across their technology stack, from ERP and Dynamics 365 all the way to security and managed IT, and through weekly touchpoints and a deeply collaborative working style, the Tigunia team has become an extension of BMC’s own staff as people who understand not just the network, but the business and the people running it. That trust means Pinkerton isn’t managing a vendor, he’s leaning on a partner. And when something comes up, he’s not calling ten different specialists. He’s making one call.