How to choose the right Microsoft Dynamics partner for your business

May 31, 2023
Business Technology, Microsoft Dynamics
5 min read

Questions you should be asking when you’re ready to say goodbye to QuickBooks and get back to business

QuickBooks is the logical choice for small businesses needing a solution for simple accounting and bookkeeping tasks. But as your business grows, so do the inherent complexities of your operations. 

We recommend investing in Microsoft Dynamics 365, a robust ERP solution designed to scale with your business and free up time you may be losing to administrative tasks. It can replace Quickbooks to handle a higher volume of transactions and has additional features for supply chain management, customer relationship management (CRM), human resources management, and much more. 

The sheer amount of customization that comes with Dynamics 365 should inspire you with the confidence to tackle any growing pains that may lie ahead, but when it gets down to the implementation of the software, it can seem like a daunting task all on your own. You need a guide that knows how to setup Dynamics 365 in a way that is tailored to your business. 

A proper guide makes all the difference between software that works for your business versus you working for the software. And while there are plenty of Microsoft Dynamics implementation partners out there, they’re not all equal. It’s crucial to find the one that doesn’t just understand your business needs, but has the experience and dedication to ensure your long term success with ongoing support.

In this article, we’ll explore what you should look for in a Dynamics 365 partner and why Tigunia is the best choice for your implementation journey.

Features to look for in D365 partners

As you begin your search for Dynamics 365 support, you should have criteria in mind that you can use to determine the right fit. 

Here are some crucial factors to consider when evaluating potential partners:

Experience and expertise: Just like any new hire, you should be looking at a companies’ resume. Do they have a proven track record of successful ERP implementations? Can you get a hold of any of their current or previous clients? However you decide to learn more about the company, you need to ensure that they know the ins and outs of Dynamics 365.

Strong communication: This is going to be a long term relationship, and effective communication will be the foundation for successful collaboration. Your partner should have a clear communication process in place to address any questions, problems, or concerns throughout the project.

Quality assurance: You want a partner who values the quality of their work and follows strict quality assurance standards. This will help minimize the risks of messy code or missed steps during the erp implementation process.

Now, let’s dive into a few key questions you should be asking potential partners:

  • How many certified developers are on your team?
  • How many clients do you support?
  • How many current projects are you working on?
  • What does your pipeline look like, and when could we expect to kick off a project?
  • What are your current estimated project timelines for a project of my complexity?

By asking these questions on the front-end before any agreements are made, you can set clear expectations and get a good idea of whether a potential partner is compatible with your specific needs.

What setup looks like and how Tigunia supports clients through the process

Transitioning to Dynamics 365 from QuickBooks is a significant step for your business, and the setup process is critical to ensuring long-term success. Through the years, we’ve developed a thorough understanding of the range of challenges businesses face during this transition and can provide comprehensive support throughout the entire process. Here’s what you can expect from us during your Dynamics 365 setup:

  • A dedicated primary point of contact to act as a liaison between you and the project team.
  • A personalized implementation plan tailored to your business needs and goals.
  • Hands-on training to ensure your employees are fully prepared to use the new system.
  • Ongoing support and maintenance to help you maximize your technology investment.

Of course, before our implementation team ever gets to work, we make sure we have taken the necessary steps to understand your business so that everything we do is aligned with your goals.

Why Tigunia is the best partner to help implement

At Tigunia, we pride ourselves on being the Microsoft Dynamics partner you deserve. With over ten years in the business and a focus on the Microsoft Dynamics NAV space, we have the experience and expertise to help you make a smooth transition to Dynamics 365. Here’s why Tigunia stands out as the best partner for your implementation journey:

At Tigunia, we’re dedicated to helping businesses like yours make the most of their Dynamics 365 investment. Our team of experts is committed to providing exceptional support throughout the entire process, from initial planning to ongoing maintenance. Here’s what sets us apart:

  • Over a decade of experience in the Microsoft Dynamics space
  • A 100% customer satisfaction rating, backed by a proven track record of successful implementations
  • A highly skilled and dedicated team that includes development, design, implementation, analysis, upgrades, consulting, and training
  • A commitment to transparency, honesty, and clear communication with our clients.

Are you looking for support for Microsoft Dynamics 365? Start a conversation and evaluate us against our own criteria — we won’t disappoint. Let’s take your business to the next level.