Position Description (Abstract):

Dynamics Business Central Functional Developer will support the Business Central Practice department with troubleshooting customizations and analyzing code to solve client issues. A developer is tasked with building tables, pages, code units, reports, and integrations in Dynamics NAV and Business central.

Expectations:

  1. Ensure client satisfaction at all times. If the client is not happy neither are we.
  2. Work to understand a Clients needs and to understand their business requirements.
  3. Turn client requirements into statements of work and design documents.
  4. Design, Configure, and test core Business central functionality.
  5. Provide support with a sense of urgency.
  6. Communicate with team members and clients effectively.
  7. Never stop learning.

Job Duties and Responsibilities:

  • Modifying or creating pages, reports, tables or custom logic in C/AL, AL, and Extensions
  • Documenting features created or modified
  • Working with functional consultants to understand features and to relay accurately and effectively what changes have been made
  • Investigating existing environment’s for functionality troubleshooting or scoping purposes
  • Relaying status updates as needed to project managers and other team members

Measurable Targets (KPIs) – Measured for the team:

  • Response Time SLA success average above 90% for all owned cases or cases for assigned clients
  • Assigned client average case closure rate before 5 business days of 80%
  • Maintain target 75% of time weekly allocated to client billable work, with minimum 50%.
  • Quality of client communications (individually measured)
  • Prompt feedback and notes on all project engagements
  • Team Lead feedback pertaining to other objectives related service area targets (such as project completion, timelines, budgets, support escalations, or other defined expectations)

Learning and Skill Objectives:

  • Familiarity with all Tigunia tools
  • Familiarity to admin and install from scratch core Tigunia technical components
  • Explore and certify in new required technologies as they arise.

Preferred Qualifications:

  • 5+ years of experience programming in Dynamics NAV
  • Ability to communicate well both orally and in written English
  • Ability to work in a team environment
  • Willingness to constantly update oneself on new software and market conditions
  • Ability to write queries to query a SQL database is ideal
  • Certifications in Dynamics NAV development is highly preferred
  • Strong technical aptitude
  • Ability to communicate effectively in both spoken and written English
  • Ability to travel to customer sites as required
  • Ability to work collaboratively for the best interests of the business and the team

Apply today!

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